Only items that are faulty, damaged or have a faulty print may be returned. Once an order has been placed using our online system, it's immediately added to our production queue, and we can't edit or cancel it once it's been placed. No returns are accepted after 14 days of your order being received. We do not accept items that have noticeable wear or makeup stains. 

We do not refund or exchange for change of mind, errors in approved proofs, errors from non 'print-ready' artwork, shipping or supplier stock delays or if the customer chooses the wrong garment size. Please note: sizing measurements online are withing +-2cm, anything outside of this allowance is considered faulty. For customisable items, print dimensions and print placement measurements are within +-2cm, anything outside of this can be considered faulty. Proof of approval is important, and paying for an order is considered approval of the supplied proof. 

Customers must ensure that the qunatity, shipping address and print (if customising) is correct before payment is made. We do not accept returns for errors made by any of our couriers when we have dispatched to the correct address by the due date.