DELIVERY TIMEFRAMES
Our processing, production and postage timeframes can vary, though we do our best to ensure the quickest turnaround on each order. In the unlikely event that there is an error due to the couriers that we use (Australia Post, Startrack, Toll Priority and Fastway) we cannot take responsibility, however, we may offer a partial refund on the order. If you order with express shipping and your location is rural, international or not covered by the Australia Post Nation Express Post Network, then we cannot take responsibility for shipping timeframes.
Please contact us so we can look after you, well before your due date. We want you to receive your garments on time and are only an email away.
Standard Print Production: 14 days
Standard Embroidery Production: 21 days
Regular Australia Post (production time + 2-7 days delivery) - $10 for the first item, then $0.25c per item after that. A tracking number is emailed once dispatched.
Express Australia Post (production time + 1 day delivery) - $15 for the first item, then $1 extra per item after that. Express Post is typically overnight unless you live in a rural location.